SHIPPING COSTS & TRANSIT TIMES
7-10 Days Time
Free: Over $100
Standard Price: 3.99
10-15 Days Time
Free: Over $150
Standard Price: $14.99
Orders typically take 3-5 Days to fulfill before shipping. Some products that have a longer production time could take up to 3 weeks and will be noted in the product description.
*Pre-Orders will take 3-4 weeks after the close of the pre-order period and will be shipped directly to you from our manufacturing facility.
I RECEIVED THE WRONG ITEM.
In the unlikely event you have received the wrong item, please contact us immediately with the following information or fill out the form at the bottom of this page:
Your order number
The name of the item you did not receive
The name of the item you received in it's place
A photograph of the item you have received
Once we've received the above information, we will work quickly and efficiently to ensure the problem is rectified to your satisfaction.
Unless proof that you have received an incorrect item has been verified by a member of the support team, we cannot begin to take the steps needed to rectify the problem.
You may be required to return the incorrect item back to us, but a member of the customer support team will advise you if/how to return the item.
We are so sorry to hear you have received a faulty item! Please send us the following info:
Your Order Number
Photos that show:
Product fault as clearly as possible
Full-length photo of the item
The Thomas Amari logo and label
There is no need to send your faulty item back to us; it could delay the resolution time. If your item was damaged on delivery, please get in touch with us within 7 days with photographic evidence so that we can get it sorted for you.